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FAQ's

1. What sign material should I choose?

If the sign is going to be used part time or temporarily, choose coroplast
For a longer life material, choose pvc, aluminum or polymetal
All of our materials are weather resistant. PVC may warp in extremely hot temperatures or in direct sun. In this case, choose aluminum or polymetal.
Polymetal is 1/8″ thick, made withg a pvc core and thin aluminum laminate on both sides. It is rigid yet lightweight. It can be used in most applications.

2. What should I put as a " due date? "

If you have a specific date you need your order by, choose that date. If you don’t have a due date, give us a ten date lead time. Most orders will arrive well before 10 days, but giving us the extra time allows us to be able to fill rush orders at any time.

3. Why do I need to put the location address & the shipping address?

The location address & shipping address may not be the same. We need the location address in order to charge the correct sales tax and the shipping address in order to ship your order to the correct location.

4. How do I pay for my orders?

Your location will be charged internally for your orders. You will see journal entries from the Sign Shop in the AS400 after the end of each month. Be certain to type the correct location number and region number on your orders.

Parking.com On Demand

Before ordering signs, complete the onboarding process in MySpot, using the Touchless Parking On Demand Onboarding Request form.

 

Complete and submit a Sign Shop order form to process the sign order.

 

Survey Your Location

Our goal is to provide the best parking experience possible. To do this, we need clear and consistent signs.

 

If you are going Touchless Parking only, remove ALL signs that refer to the Pay Station.

 

If you are accepting Pay Station AND Touchless Parking, remove or cover areas that say ” Must Pay at the Pay Station.”

 

In addition, remove all ParkMobile, other competitor signs or any other unnecessary signs that may cause confusion or visual clutter.

 

No Changes

To ensure the continued success of the Touchless Parking On Demand program, no changes are to be made to the content of the signs.

 

Client Branding

If a client requests that their branding be used on the signs, that’s OK – as long as we do not change the content of the sign. We can use the client’s colors and add their logo at the top of the sign.

 

LPR Enforcement

If a location needs a sign denoting LPR that should be a separate sign.

 

Number of signs in the Lot

Do not under-sign your location. If you are using Pole Signs make sure there are enough Pole Signs in the lot so customers can see how to pay, wherever they are standing.

 

Do Not put Payment Options on other signs.

Do not include Payment Options on rate signs, liability signs, or any other typical standard sign.

QUANTITY
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